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Help Scout AI

Help Scout AI

AI assistant inside Help Scout.

8.0/10· Paid· AI Customer Support· Updated June 2026
Official site

Help Scout AI summarizes conversations, drafts replies, and suggests knowledge-base articles.

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Editor's Review

For Help Scout users, AI is now built in and very useful. Cheaper than Intercom.

Pros

  • Inside Help Scout
  • Affordable
  • Strong KB

Cons

  • Help Scout required

Pricing

Standard
$22/user/mo
  • + AI features
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AI assistant inside Help Scout.

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